LET’S SHOPPING

Privacy Policy

Effective Date: November 8, 2026

Welcome to the privacy policy of HODETRADE SAS. This document is designed to clearly explain how we collect, use, store, protect and manage your personal information when you browse, shop and interact with our official e-commerce website www.hodetrade.com. We are deeply committed to safeguarding the privacy rights of every customer who visits our platform, and we strictly comply with applicable global data protection regulations, including the General Data Protection Regulation (GDPR) for users in the European Union, to ensure that your personal data is handled with full transparency, security and respect. By accessing and using our website, placing orders for our premium home storage solutions including drawer dividers, underbed storage organizers, multi-functional hooks and travel organizer products, you acknowledge that you have read, understood and agreed to all terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

We only collect information that is necessary to deliver a seamless, secure and personalized shopping experience for you, and we never gather data in an unauthorized or unexpected manner. The categories of information we process include the following:

1.1 Information You Provide Voluntarily

When you create an account on www.hodetrade.com, place a purchase, subscribe to our marketing newsletter, submit a contact form or communicate with our customer support team, you may actively share the following information with us:

  • Full name, billing and shipping address, which are required to process your orders and ensure our carefully curated home storage products are accurately delivered to your designated location.
  • Contact information including your valid email address and phone number, which we use to send you order confirmation, shipping tracking updates, respond to your product consultation and after-sales requests.
  • Payment related information such as payment card number, billing details, which are processed through our certified third-party payment processors, and we do not store complete sensitive payment card data on our local servers.
  • Account profile information such as your preferred product categories, saved shopping lists, custom organizer size requirements that you choose to fill in, which help us recommend the most suitable home clutter solution for your living space.
  • Information you share when participating in our user review programs, promotional activities, prize draws or customer satisfaction surveys.

1.2 Information We Automatically Collect When You Browse Our Website

When you visit www.hodetrade.com, our system automatically collects non-sensitive technical information through cookies and similar tracking technologies to optimize your browsing experience:

  • Your device information, including the type of browser you use, operating system, device model, unique device identifier and IP address.
  • Your browsing behavior data, including the pages you view on our site, the duration you stay on each product page of our Honeycomb Drawer Organizer, Bamboo Drawer Dividers, Over the Cabinet Door Hooks and other items, your click paths, search keywords you entered and the links you use to navigate out of our website.
  • Traffic and location data, including your approximate geographic location derived from your IP address, which helps us display region-appropriate product pricing, shipping options and language settings.

2. How We Use Your Personal Information

All your personal data is used for clear, legitimate purposes that are directly related to operating our e-commerce platform and providing high-quality home storage product services to you. The main usage scenarios include:

  • ‌Order Fulfillment and Service Delivery‌: We use your name, address and contact details to process your purchase of our space-saving home storage small tools, arrange order verification, coordinate shipping, handle delivery exceptions, and smoothly execute our Refund and Returns Policy when you submit a qualified return request.
  • ‌Website Experience Optimization‌: The browsing behavior data we collect helps us analyze how users interact with our shop page, identify technical bugs on the website, improve page loading speed, adjust product display logic, and make it more convenient for you to find the exact storage organizer you need to clear home clutter.
  • ‌Personalized Service Provision‌: Based on your preference data, we can push targeted product recommendations that match your previous browsing history, for example, suggest our Underbed Storage Containers series if you have viewed drawer dividers for bedroom organization, to help you discover more practical ways to organize every tight corner of your living space.
  • ‌Customer Support and Communication‌: We use your contact information to respond to the questions you send to our official email [email protected] or reach out to you via our contact phone +33 982252657 to resolve any issues related to your order, product usage, after-sales consultation. We will also send you necessary service notifications such as system maintenance reminders, policy update announcements.
  • ‌Security and Fraud Prevention‌: Your data is processed to verify user identity, protect our platform and all our registered customers from unauthorized access, fraudulent transactions, malicious activities, to maintain a safe shopping environment for every user.
  • ‌Legal Compliance‌: We process your information to fulfill our legal obligations such as retaining transaction records in accordance with tax regulations, responding to valid legal subpoenas, regulatory inspection requests from competent authorities.

3. Information Sharing and Disclosure

HODETRADE SAS will never sell, rent or lease your personal information to third parties for their independent marketing purposes without your explicit prior consent. We only share your necessary data with third parties under the following limited, secure circumstances:

  • ‌Trusted Service Providers We Cooperate With‌: We share necessary information with strictly vetted third-party partners who assist us to operate our e-commerce business, including logistics and shipping companies that deliver your ordered storage products to your address, certified payment service providers that process your payment transactions securely, website technical maintenance service providers that help us maintain the normal operation of www.hodetrade.com, email service providers that send our order notification emails. All these partners are bound by strict data protection agreements that require them to protect your personal information and are prohibited from using your data for any purposes other than the tasks they are commissioned by us to complete.
  • ‌Business Transaction Scenarios‌: In the event of a merger, acquisition, asset sale or partial transfer of all or part of our business assets of HODETRADE SAS, your personal information may be transferred as part of the business assets. We will require the new entity to continue to abide by this Privacy Policy to protect your data rights, and we will notify you via prominent notice on our website before the transfer takes place if there is any material change to how your data will be processed.
  • ‌Legal Required Disclosure‌: We may disclose your personal information when we are required to do so by applicable laws, court orders, government mandatory requests, or when we believe in good faith that disclosure is necessary to protect our legal rights, protect the safety of our users, our products, our website and the public.

4. Data Storage and Security Protection

All your personal information is stored on encrypted servers located in the European Economic Area, which meet the highest industry security standards. We have implemented a series of strict technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, destruction or accidental loss:

  • We use end-to-end TLS encryption technology for all data transmission between your browser and our www.hodetrade.com website, to ensure that your sensitive information such as payment details cannot be intercepted during transmission.
  • Our servers are protected by enterprise-level firewalls, multi-factor access authentication systems, and regular security patch updates. We conduct periodic security vulnerability scanning and penetration testing to continuously check and reinforce our data protection capabilities.
  • All our employees who have access to user personal data have received professional data protection compliance training, and are bound by strict non-disclosure obligations. Any unauthorized access to user personal data by our internal staff will trigger serious disciplinary measures and legal sanctions.
  • We will retain your personal information only for the period necessary to achieve the purposes stated in this Privacy Policy, for example, we keep your order data for the period required by tax and commercial regulations, and delete or anonymize your data properly when the retention period expires.

5. Your Data Rights

As a user, you have full control over your personal information, and you can exercise the following rights in accordance with applicable data protection laws:

  • ‌Right of Access‌: You have the right to request a copy of all personal information we hold about you, to know the specific processing status of your data.
  • ‌Right to Rectification‌: If you find that the personal information we hold about you is inaccurate or incomplete, you can contact us at any time to request correction, to ensure your data is up to date.
  • ‌Right to Erasure‌: You have the right to request us to delete your personal information under certain circumstances, for example when the data is no longer necessary for the original purposes we collected it for, or when you withdraw your consent to our processing.
  • ‌Right to Restriction of Processing‌: You have the right to request us to restrict the processing of your personal data when you contest the accuracy of the data, when the processing is illegal, or when we no longer need the data but you require us to retain it for legal claims.
  • ‌Right to Data Portability‌: You have the right to obtain the personal data you provided to us in a structured, commonly used, machine-readable format, and request us to transmit this data to another data controller where technically feasible.
  • ‌Right to Object‌: You have the right to object to our processing of your personal data for direct marketing purposes at any time, and you can also object to our processing based on our legitimate interests under specific circumstances.
  • ‌Right to Withdraw Consent‌: For any processing activities that you previously provided your consent to, you can withdraw your consent at any time, which will not affect the legality of the processing we have conducted before you withdraw.

If you want to exercise any of the above rights, you can send your request to us via email [email protected], or contact us by post at 8 Rue du Faubourg Poissonnière, 75010 Paris, France, or call us at +33 982252657. We will respond to your legitimate request within no more than 30 working days, free of charge for your first request.

6. Cookies and Tracking Technologies

We use cookies, web beacons and other similar tracking technologies on www.hodetrade.com to improve your browsing experience. Cookies are small text files that are stored on your local device when you visit our website. The types of cookies we use include:

  • ‌Necessary Cookies‌: These cookies are essential to make our website function normally, they allow you to browse our product pages, add items to your shopping cart, log in to your account, and complete the checkout process. We cannot provide you with basic e-commerce services without these necessary cookies.
  • ‌Functional Cookies‌: These cookies are used to remember your preferences when you visit our website next time, such as your preferred language, your saved shipping address, so you do not need to re-enter these information every time you visit, which brings you a more convenient experience.
  • ‌Performance Cookies‌: These cookies help us collect anonymous statistical data about how users use our website, so we can count the number of visitors to each of our underbed storage product pages, evaluate the effectiveness of our promotional campaigns, and continuously improve the performance of our website.
  • ‌Marketing Cookies‌: These cookies are used to deliver targeted product advertisements that are relevant to you on other third-party platforms, to show you home storage solutions that you may be interested in.

You can manage or disable cookies at any time through the setting options of your own browser. However, please note that if you choose to disable necessary cookies, some functions of www.hodetrade.com may not work properly, which may affect your normal shopping experience.

7. Children’s Privacy

Our e-commerce website www.hodetrade.com is a general audience oriented platform that sells home storage organizational products, and we do not intentionally collect personal information from children under the age of 16. If we accidentally find that we have collected personal data of a child under 16 without the verification of parental consent, we will immediately delete the relevant information from our servers. If you believe that we have obtained personal information of a minor, please contact us immediately, and we will properly handle the situation as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites, for example, the links of our certified payment service providers, or the social media platform links that we share our product posts on. Please note that these third-party websites have their own independent privacy policies, and we do not have any control over the data processing activities of these external sites. HODETRADE SAS is not responsible for the privacy protection measures and content of these third-party platforms. We recommend that you read the corresponding privacy policy carefully before you submit any personal information to these external websites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time when we adjust our data processing practices, or when new applicable regulatory requirements are issued. When we make material changes to this policy, we will post the updated version on a prominent position at the top of www.hodetrade.com, and mark the revised effective date clearly. We recommend that you review this Privacy Policy regularly, and your continued use of our website after the updated policy takes effect will be regarded as your acceptance of the revised terms.

10. Contact Information

If you have any questions, comments, concerns about this Privacy Policy, or any requests related to your personal data processing, you can contact us through the following official channels:

  • Company Name: HODETRADE SAS
  • Official Website: www.hodetrade.com
  • Contact Email: [email protected]
  • Contact Address: 8 Rue du Faubourg Poissonnière, 75010 Paris, France
  • Contact Phone Number: +33 982252657

We will respond to all your privacy related inquiries seriously and reply to you as soon as possible, to ensure that your rights and interests of personal data protection are fully guaranteed.